Frequently asked question
Q: Is COD (Cash on Delivery) available?
Yes, we offer COD.
Q: How long does it take for my items to arrive?
Delivery typically takes 2 to 3 business days, though it may vary depending on demand and location.
Q: Is shipping really free?
Yes, shipping is completely free across the UAE.
Q: Do you offer refunds or returns if I face an issue with the product?
We do not have a refund policy. However, if you receive a product that is incorrect, faulty, broken, or damaged, you are eligible for a free replacement within 30 days of delivery. To initiate a replacement, please share a video of the issue with our customer support within 7 days. After that, charges may apply. For more details, please refer to our Replacement Policy.
Q: Who should I contact if there’s an issue with my order?
If you experience any issue with your product, please contact our supplier number printed on your parcel. You can reach directly via WhatsApp, and they will assist you arrange the collection if needed or if you need any assistance, please contact us at info@technydo.com .
Q: When will I receive a tracking number?
Tracking numbers are usually provided within 1-2 business days.
Q: Will I get a confirmation number after placing my order?
Yes, all customers receive an order confirmation. If you don’t receive one within 12 hours, please contact us.
Q: What payment methods do you accept?
A: We accept Cash on delivery throughout the UAE.
Q: Is shopping on this site safe and secure?
Absolutely! All purchases made through our site are safe and secure.
Q: How can I cancel my order?
To cancel your order, email your order number to info@technydo.com within 12 hours of placing it.